Lisa

If you receive an offer over the phone from one of your creditors, always ask them to send you the offer in writing. Once you receive that offer, upload it on your Client Portal. We'll review the...

Please contact Customer Service with the name and contact information of the collecting party. Progress Law will be able to assist you should this situation arise.

Send us a copy of all statements and correspondence you receive for your enrolled debts because it ensures we know who to negotiate with and provides up-to-date information that lets our negotiator...

When you do take their calls, stay calm and reassure them you’re working on a plan that ensures the debt will be taken care of.  While you don’t have to answer creditor calls, you may find yoursel...

Yes, most likely. There are federal and state laws designed to protect you from collections harassment, but most of our clients experience some collections calls. While creditor calls can be frust...

For your Progress Law program to work, you have to voluntarily choose to stop paying your creditors. That choice to stop paying signals to your creditors that you can no longer afford payments. At...

When you view your Payment Schedule in the client portal, you'll see several types of fees, and not all of them are paid to Progress Law. All of these fees are taken into account when we set up you...

Progress Law doesn’t pay your creditors—you do, through the funds in your Dedicated Account. Once sufficient funds have built up, we can negotiate with your creditor. When we have a settlement of...

When you stop paying your creditors, it signals that they can no longer count on you to make payments. This enables us to step in and negotiate your debt. It also frees up the cash you need to pay ...

Depending on how you have automatic payment set up, you should be able to cancel through one of these methods: Log into your account on the creditor website to cancel auto payments and delete yo...