Lisa

Removing an account will impact the negotiation strategy we have planned for you, so call Customer Service at 800-575-4756 to learn how this will affect your program and to remove the account if ne...

If you have an additional account you'd like to enroll in your Progress Law program, you can add eligible accounts by submitting a request under “Creditors” in your Client Portal. The account balan...

We’ll always let you know if you need to sign a POA. If it’s required, we’ll send you an email with instructions on what you should do. Depending on your communication preferences, you might receiv...

Over half of our clients get their first settlement within the first four to seven months of their program. However, the timing can vary based on several factors, including: Who your creditors a...

We begin designing your custom negotiation strategy as soon as you enroll. However, the start of negotiation activity can vary depending on who your creditors are, individual account balances, avai...

You do. Your Dedicated Account is set up in your name, and the money in the account is yours. It's an FDIC-insured account that allows you to keep your debt settlement funds separate from your othe...

We can’t guarantee settlement percentages or outcomes because every debt we negotiate is unique. However, our 20+ years of experience working with hundreds of creditors on thousands of negotiations...

Creditors will typically continue to add interest and late fees onto your balances until a settlement has been negotiated. But don’t worry, this is part of our strategy. We want your debts to age ...

Yes, because your program generally won’t work unless you enroll all your high-balance credit card accounts. If you keep a card active outside of your program, creditors on your enrolled accounts m...

It’s common for a creditor to send your debt to a collector or sell it to another creditor or collection agency. This scenario can actually work out in your favor—we could possibly negotiate an eve...